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DELIVERY AND STORE POLICY

 

Orders are shipped Monday-Friday.  Please allow 3-4 working days for processing before your order is shipped.

For hygienic purposes there are no refunds or exchanges.

UK STANDARD DELIVERY

2-3 WORKING DAYS

UK NEXT-DAY DELIVERY

NEXT WORKING DAY

UK TRACKED DELIVERY

1-2 WORKING DAYS

INTERNATIONAL STANDARD DELIVERY (EUROPE)

3-5 WORKING DAYS

INTERNATIONAL TRACKED DELIVERY (EUROPE)

2-4 WORKING DAYS

INTERNATIONAL STANDARD DELIVERY (REST OF WORLD)

7-20 WORKING DAYS

INTERNATIONAL TRACKED DELIVERY (REST OF WORLD)

7-14 WORKING DAYS

 

  • Order before 3PM for Next-Day Delivery (Monday-Thursday)

  • Orders placed before 1PM on Saturday will be processed on Monday

  • If you do not receive your order within 14 working days, please contact us with your order number; we aim to reply to all customer enquiries within 24-48 hours

For all other questions or enquiries, please contact us at 

lucyloucosmeticsuk@gmail.com

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